BBPR - Targeted Lifestyle Communications

BBPR - Targeted Lifestyle Communications

Archive for the ‘Big Ideas’ Category

Why Social Media Should Not Replace Real Journalism

Wednesday, August 11th, 2010

BBPR Social Media San Diego PR Marketing

If you’re on Facebook, you’ve probably seen the story of “Jenny Dry Erase” a woman who quit her job for various reasons that most people seemed to applaud her for (at least most of my friends on Facebook).  And if you’re like many of my friends (and myself included), you thought the piece was real… or almost real.

Well, it wasn’t. See here for Tech Crunch’s follow-up.

Jenny was a hoax… like the Taco Bell buying the Liberty Bell (something a previous agency I worked at came up with – but I was not involved in the campaign).  The company involved fooled a lot of us with “Jenny Dry Erase”.  Or just me and my friends. I feel a little ripped off because they didn’t sell me something in the process… but I digress.

“Jenny Dry Erase” is a prime example of why we should never allow real journalistic-based media to go away.  Media outlets that check sources, follow-up on leads and vet ideas for newsworthy-ness prior to even considering them for publication are incredibly important.  Sites such as Wikipedia are great for looking things up, but whose to say that 10 minutes before you looked up “public relations” I didn’t go on there and make a post about BBPR or all of the great work we’ve done (some of which can be seen here).

What’s real anyway?  Many people agree that you should support “official” charities rather than say, give money to a homeless guy on the street.

Bill Byrne San Diego action sports PR

But how do we know this guys family really wasn’t killed by ninjas?  Ok, they probably weren’t.  But how do you know guys with more believeable signage are really homeless veterans or are going to spend the money you give them on food instead of booze, etc.?  You don’t.  But at the same time, we’ve seen in the news that not all charities are what they appear either… but since they seem more official, some people are more comfortable supporting them.

Now I’m not saying that everything media outlets publish is factual or without slant.  There are things to consider, such as personal agendas (CNN is very different than Fox News and Transworld SURF is different from Surfer, etc.), advertisers and the influence of PR people (ahem).  BUT, before you begin citing what’s on the SLAP message boards or Joe Blog.com as fact, keep in mind that you may really know where this information is coming from or if the person behind the writing has a personal reason for creating the content.  What’s their track record for reporting the facts, embellishment and/or glorification of sensationalistic stories?

BTW – this is NOT a slag on bloggers.  We work with online media… bloggers and others… regularly.   Just wanted to draw attention to this recent example of how something posted on the Internet was assumed to be true… because it was posted on the Internet and looked “nice.”

If you believe this, we have a $20,000 a month retainer contract just waiting for you to sign!

If you believe this JPG, we have a $20,000 a month retainer contract just waiting for you to sign…

Marketing Green: Doing Good By Doing Bad?

Thursday, May 20th, 2010

A while back I received a detergent sample in the mail for some “green” detergent from Clorox.

We’ve worked pretty extensively in the eco/green industries, both in action sports and for “other brands” that don’t involve getting eXtreme.  I’m not the greenest guy on the planet (I drive to Mammoth from San Diego, instead of hitchhiking or taking my fixie), but I try to keep my footprint shallow in other ways.  But when I saw this sample, I thought “Green Works???”  More like “Green Jerks!!!”

BBPR Clorox Marketing Green

My initial reaction was “How can a company purporting to be ‘green’ make a single-use sample?  Isn’t the production of these little one-offs, many of which could possibly just get tossed right into the garbage, be doing more harm than good???  Isn’t this another case of corporate green-washing???”

Of course!  Right?  Maybe?  Maybe not?

I thought about it some more.  First, I’d never heard of this product and consider myself somewhat eco-friendly when I make my purchases.  I’m not the best, but I try.  So, never having seen this product before, if it is as good as it says it is, my getting exposed to it is a good thing.  Right?  Maybe? Well, yes.. I think.

You could argue that there are other avenues to promote this product, besides creating single-use samples.  The Web is filled with blogs and online magazines devoted to various things falling under the green umbrella, from green-tech to green-clean. But with all that, I’ve never seen the Clorox Green Works product before this sample (although now, I notice it regularly when shopping).

But what about others who want to try to be a little more eco-friendly, but aren’t huge online dwellers?  I don’t think my mom has any idea what a blog is.  I have friends, in their mid-20’s to late 30’s, who shun hanging out on the computer as much as possible, and that includes Facebook.  How can you reach them?  Well… single use samples are one way.

It’s easy to throw stones at marketers trying to get green from going green and many times, they but I think it could be possible for non-green tactics to justify the end result.  If enough people go on to buy detergent that is made with plant-based, biodegradable cleaning ingredients, will that justify the waste created from these samples?

Honestly, I don’t have an answer.  I do not manage a brand that brings in gazillions of dollars.  What I do know is that this did catch my eye and after trying it, I bought the product.  And blogged about it.  And now you’re reading it.  Perhaps you may even try the product out.  And if it isn’t completely horrible for the environment worse than what you’re currently using is as good as they say it is, then we’re taking another small step towards doing good for the planet.

So maybe the single-use packets from Clorox Green Works work?

BBPR green PR eco-friendly

Marketing Beer – What’s the ROI on a Coaster?

Wednesday, April 21st, 2010

I saw this at the Tap Room on Friday and thought it was pretty cool.  Or rather, my cousin Steve who is visiting from the East Coast thought it was cool.  And it made me think about brands diversifying their marketing to stay in front of consumers.

 endless-summer-coastDFF801

On one side, it’s a coaster, advertising a light beer by one of my favorite California breweries.

endless-summer-coaster-2

 

 

On the other side, it’s a postcard.  Wow!

I’ve worked in the beer industry on and off for a few years, first with Guinness way back in my career and later with some other guys who you may have read about on Rad Collector or in Playboy.  While I’ve never seen this… and it may not even be a unique idea (it could very well have been done before), both Cousin Steve (as I introduce him to friends) and I thought it was pretty cool.

How cool?  Well, first, Steve took the coaster home with him and it’s in my house.  He probably won’t mail it, but he took it.  So now this piece of marketing has been invited into my house where other people will see it.  Today, I scanned it in and posted it to the World Wide Web, where other people interested in beer marketing, action sports PR and my semi-intelligent ramblings will check it out too.  And maybe… just maybe one of us will mail it to someone else who will be encouraged to have a pint of Karl Strauss in the near future.

Ground breaking?  Probably not.  Innovative?  Kind of.  Will it make me buy their Endless Summer Light?  Well, I’ve bought it before, but I’m not much of a light beer guy.  Maybe though, it’ll remind me to buy their Pintail Pale Ale again next time I’m out and about (which is a mighty tasty beer indeed).  Whoa.  Karl Strauss just got another plug.  The ROI on this coaster is huge!!!

Is it?  I have no idea.  Calculating a hard ROI that you can compare to other things is a Fringe Science at best (in my mind).  But I’ve mentioned Karl Strauss way too many times for a guy that isn’t sponsored or have them as a client.  And now you’ve seen the words Karl Strauss and possibly checked out the link to their Pintail Pale Ale.  Who knows how many coasters were made and if anyone else but Cousin Steve and I care.  But in the case of this coaster, I think the job was done.

In marketing, regardless of if it’s for a beer, snowboard or hacky-sack, repetition of message and brand is important.  You shouldn’t rely on a few PR hits or scattershot ad buy to keep awareness up.  To stay current, diversify and hit consumers at various times.  A lot of brands in and out action sports are doing this now…. PR, stickers on the topsheets of snowboarders, events, ads, logo on a race car, shop windows, in-store displays, Web presences, etc.  Keep doing this.  And do more.  Be out there.  And be relevant.

It’s a little before 11 AM and so I’m not really in the mood for a beer.  But, that doesn’t make this coaster less effective.  Next time I hit Jug Liquor, I may be a little more likely to grab that sixer of the KS instead of something else.  Or maybe someone reading this will bring me one?  I also really like IPA’s.  And I go to Dirty Bird’s a lot… so feel free to buy me something there (and try their Ahi Tuna Sliders… sooo good.).

Getting back to ROI, marketing and beer coasters… You may not see a return at the register right away when you launch a marketing campaign, but if you’re not out there, it’s less likely you’re even on a consumer’s mind when the time is right for them to make a purchase.

Pintail-Pale-Ale-20100419

Olympic Snowboarding And the New York Times

Tuesday, February 9th, 2010

New Shred Times

The Winter Olympics is around the corner and with it, the most important event in the history of Extreme Sports.  Ever.

Ok, I kid, but snowboarding and the Olympics are a big deal.  It may not be “core” or whatever the hot word of the moment is that describes core, but it will put snowboarding, for better or for worse, in front of gazillions quntillions zebrillions… a lot of eyeballs.

Former BBPR collaborator and eyewear marketing ninja, Liz “Bill, You Ride Too Slow” Randall forwarded me this piece from the NY Times about snowboarding progression and the Olympics.  Here’s a quick snippet if you don’t want to click the link:

NY Times Snowboarding

What we found really interesting was this call to action:

NY Times Snowboarding insert

Love it or hate it, it’s an interesting way for the NYT to try to capture a younger audience.  The paper is no stranger to running stories about extreme athletes snow-skaters radical dudes people who ride boards for a living, but this effort may bring an interesting mix of user generated content into the mix and possibly a new audience for the New York Times.

From our own experiences on this end, sourcing quality videos for a user generated video campaign is less than easy, so we’ll be interested to see how many videos are uploaded/entered into this.  The reach of the times is massive, so anything (or nothing) is possible.

Side Rant:

Like many who make their living in the world of action sports, I have mixed feelings when it comes to how the riders and activities  are portrayed in the mass media.  I’ve worked on the non-endemic side of snow-shredding since 1997 (as a part of Burton’s Cohn & Wolfe PR team – thanks again Ann!) and as a rider and marketer, I’ve seen some interesting things go down.

While it’s common place to rag on contests we think are kooky or riders who may have a more jock than rock image, think about this:  If the only people who bought <<insert your favorite brand>> products were hardcore <<insert your favorite activity>>, we’d have a lot fewer jobs in this industry.

We need to find a balance between posers fans and what we consider the core consumer, and then market to both.  Not everyone who wears a Yankees hat plays baseball and not everyone who watched the Super Bowl last Sunday actually plays the game. Non-endemic brands are almost a necessity to keep this industry going.  Turn on a baseball game and count the number of Rawlings or Wilson banners in stadiums and 30 second spots vs. how many come from baseball’s non-endemic sponsors.

Brands Acting As Media – New Era Fits In

Friday, December 18th, 2009

I have some good posts in the cue, but Tim over @ Rad Collector turned me onto something New Era is doing and I thought I’d build off it while it was on my mind.

The strategy of consumer brands becoming media isn’t anything new, but it is something that many brands could do better.  Sony had (has?) their Sony Style Magazine, Lexus has their own magazine and L Studio video channel, NHS has been doing Strange Notes since I was a kid, Rome has made it easy-ish for shreds to interview their riders via Twitter, Mike West has his column on Malakye… heck so do I (and I could do a much better job of writing for it too).  And the list goes on.  Depending on the initiative, some of these are more commercial than others, but they all serve a similar purpose:  to generate additional exposure for their brand outside of ad buys, events and PR opportunities.

Anyway, while cruising Rad Collector today, I saw New Era is in the brand as media game too.  They’ve launched a new magazine and on the cover is former Vernon Valley shredder Danny Kass (one of many in a long line of industry-tied former Vernon Valley shredders, including myself, Rob Campbell and I think Tim Swart too).

RadCollectorGrenageNE

What this magazine about?  I have no idea, I haven’t read it yet.  But, if it’s anything like the other efforts I mentioned above, it probably has some content that touches on New Era (new designs, how to fix dented hats, debates on if you should leave your size sticker on, etc.) and a lot of content focusing on what the folks @ Lexus would call “the Lexus Lifestyle” which Justin and Braden probably call something else (survival of the fitted?).

Kudos to New Era on expanding your marketing mix in this direction.

If you want to check out a digital edition, click here.  If you want advice on fixing dented hats, I read online that holding them over a steaming tea kettle will work.

Disclosure:  Anyone that’s a Facebook friend of mine (or a real friend for that matter), knows that I hate when PR agency types sneak in little promos for their clients under the “hey, look at this cool thing I saw online” wall updates.  With that in mind, I’ll let you know that in the past 12 years or so, I’ve worked with Sony, Rome SDS and Lexus in one capacity or another.  I wasn’t trying to plug them as much as it’s simply easier for me to reference brands I’ve worked with on marketing projects vs. researching those I haven’t, but regardless, it’s still a plug.

How To Monetize Twitter

Tuesday, December 1st, 2009

TWEET-

As much as I joke about Twitter with certain colleagues (Kim Desai, Liz Randall, I’m referring to you both), Twitter can be extremely useful.  At BBPR (blatant plug!) we regularly Tweet on behalf of certain clients in the eco, surf and NASCAR worlds.  Call it ghost tweeting, Twosting, whatever… just don’t call us social media experts, because their are enough of those on LinkedIn at the moment.

Anyway, as a marketer, I do find Twitter quite useful.  It helps me stay on top of trends and forge new relationships with journalists and passionate consumers.  While I can’t say that it’s brought my agency any direct revenue (must… not… debate… ROI…. yet…) it’s definitely helped us help clients, some of which have asked us for proposals and strategies to better use this massive time suck online platform for peer-to-crowd engagement.

Is there a way Twitter can be monetized?  Sure.  But the best one I’ve seen so far was at CostCo today during my monthly trip to buy groceries and fuel for my automobile.

Celeb-Twitter-Directory

For a mere $19.99, you can have a directory listing the @ handles for all of your… ugh, you get the idea.

Congrats Mr. Celebrity Twitter Directory Publisher.  While the owners of Twitter are searching for ways to make it profitable, you’ve beaten them to the punch in the offline world.

Who said print was dead?

Bill Byrne RSS

Bill is the lead media strategist for the San Diego based PR consultancy, BBPR. He's been helping action sports brands sell out since 1997 and occasionally delivers fantastic results for his clients. Feel free to bother him @ bill@bbpublicrelations.com. He won't publish his Twitter feed because it's boring.

Twitter @ExprtsAndNsidrs