BBPR - Targeted Lifestyle Communications

BBPR - Targeted Lifestyle Communications

Posts Tagged ‘action sports PR’

It’s All About the Hustle

Wednesday, July 28th, 2010

Action Sports Trade Show season is in full swing, so I’ve been cruising around the trash-boards wasting time instead of diligently booking high-profile media appointments for my clients.

During a break from selling my soul to journalists reaching out to my friends in the media, I came across one rant (I’m not going to post it) from a retailer who was mad that certain brands his store helped build are now in XY&Z big retailer.  He’s bummed and I understand it.  If I was a retailer in the ’90s and still kicking now, I may be bummed too.  But, I wasn’t and I’m not going to weigh in on what’s right or wrong and good vs. bad business.  I don’t own a brand and it’s not my place to say what’s right for the life cycle of someone else’s business.  What I am I’m going to tell you about is my friend Tim Swart and something called hustle.

You may know Tim.  He’s speaking at the upcoming Action Sports Conference (where I’ll be too – drop me a line!).  On the marketing side, he’s been either in house or acted as an external consultant for more than a few of the major brands in action sports today.  More than what’s on his humble resume on the Action Sports Conference site.  In addition to his marketing background, Tim also owns his own retail store and clothing line, named UNIV.

There are two things I really like about UNIV, outside of their excellent grip tape that I use exclusively on my stuntwood (thanks Tim!).

1. UNIV is different. Right next to UNIV is Hansen’s, an independently owned store that is like an orgy of things you can get gnarly on or wear to look like you’re going to be getting gnarly.  They also do excellent base grinds if your snowboard needs love.  Hansen’s is great and established in the Encinitas community.  It’d be hard for UNIV to compete against them directly.  That’s why Tim doesn’t.

UNIV carries a lot of its own stuff (including excellent selvage denim), which makes sense as Tim is growing the brand beyond the one storefront.  But UNIV also carries a lot of other brands not saturated in the area.  They may carry some skate or surf stuff, such as Vans and SB, but primarily what you get at UNIV you’re not going to get anywhere nearby.  They’re not a skate or surf shop.  They’re a store that carries some cool brands and if skate fits in there, they’ll consider carrying it.  Could I get Vans somewhere else?  Yeah, sure.  But see point #2 for some reasons why I may not.

————-

Vapor Studio is right next doot to UNIV.  Ricardo Camargo, the studio's director, has had his hand in building (literally) more than a few of the brands we know and love out there.  If you're looking for a studio to handle not just branding, but take a project from the design phase through production, check out Vapor Studio (http://www.vapor-studio.com).

Vapor Studio is right next doot to UNIV. Ricardo Camargo, the studio's director, has had his hand in building (literally) more than a few of the brands we know and love out there. If you're looking for a studio to handle not just branding, but take a project from the design phase through production, check out Vapor Studio (http://www.vapor-studio.com).

————-

2.  Tim has built a community around UNIV. Every other week I’m hit up about some cool event I don’t go to because I fear leaving my house on the weekends I’m so green that I don’t like to burn fossil fuels for the sake of fun on the weekends.  But from what I can see online, table-tennis tournaments, art shows, pop-up shops and random collaborations with BMX brands and pros (see below) happen on the regular.  Cool.  If I wasn’t so green and felt comfortable sacrificing fossil fuels for the sake of fun, I’d go up there on the weekends.  From the pics I’ve seen online though, Tim usually gets a pretty cool turnout without me coming.

————-

UNIV Rust Heap BBPR action sports PR marketing BMX skateboard youth marketing

————-

Now you might be saying “Eff off Bill, you don’t know what you’re talking about!” and you may be right, maybe I don’t.  And maybe my examples were too long, so I’ll just sum it up here.

Be Different: I remember hearing once about this brand “Volcom” where a few guys were doing something “new” around the early ‘90s. They seem to have done ok for themselves.  Stores that stocked them in the beginning gave customers something different to choose from.  There are more than a few brands that have been successful by being different and new during their time.

The SH*T Won’t Sell Itself: Tim’s events and projects take extra time for him and his staff.  Maybe you’re not hooked up with BMX pros – so a collab like he just did is out of reach.  Fine.  Do something else.  Hold a clinic for “first time surfboard or skateboard buyers” and invite parents to come in pre-holiday – if you didn’t grow up surfing or skating, buying your kid a new board can be a daunting task.  Or have a Facebook contest.  Host games of skate in your parking lot.  Do something to get me in there.

Good luck to everyone heading to the Action Sports Conference, Agenda HB, ASR, Outdoor Retailer and Surf Expo.  Drop me a line if you want to hook-up on site.

Tim, thanks for the griptape and support, I really appreciate both.  Especially the grip… I get a lot of compliments on it as I cruise to brunch on Sunday afternoons in my khaki pants.

brunch cruising

Consumers And Brand Affiliation: Action Sports vs. Team Sports

Monday, June 21st, 2010

This car was parked outside my house the other day.

Action Sports PR multi-brand Car

There’s a Rip Curl sticker, one for Quik, Billabong rack pads and what didn’t show up, but is definitely there, is an O’Neill sticker in the top center of the windshield.

Think about this for a second… assuming this person doesn’t own or work for a retail store (which they very well may) her or she LOVES surfing.  Or at least stickers representing major surf brands.

This is the sort of thing you don’t see in other activities/sports like football and baseball.  It’s highly doubtful that you’ll pass a lifted truck sans 4wd on Highway 5 that has both Raiders and Chargers stickers.

Good or a bad thing?  I don’t know, but it got me thinking about brand loyalty in action sports vs. the stick and ball world.

PR – It’s Not About The List

Wednesday, June 9th, 2010

BBPR PR Action Sports Secrets

I have a longer post on this topic coming soon, but seeing how in the past month I’ve been sent press releases on…. shit.  Who cares what they’re about?  Why am I even getting press releases from brands I do not have anything to do with?  Or even know anyone at?

Public relations is a lot more than blasting out press releases to 1,000’s of people and waiting for the stories to come in.  If it wasn’t, then all you’d need to do to launch an effective PR campaign is pay someone a couple hundred to write a release, get a Constant Contact account and a subscription to Cision.

I’ve been asked before “how good is my media list?”  Well, after working in PR for more than 12 years… it’s pretty fricking good.  CNET to HypeBeast and Home Furnishings News to the Associated Press.  I know a lot of people.  My team knows more.  However, the major misconception is that “the list” is all it takes to get editorial coverage and that couldn’t be further from the truth.

Being good at PR/media relations isn’t so much about “your list” as much as it is going to the right reporter, at the right time with the right story.  The same brand could get great coverage in Outside, Transworld Business and CtotheJL in the same month, but it’s probably going to require three separate pitches to really make it happen.

Similar to how an effective ad campaign is more than a logo, product shot and some copy (note: I said effective), a solid media relations campaign involves a lot more than a BCC email to a “list” of people who may not be relevant.

Throughout the course of my career, I’ve made a lot of strong media contacts.  Every single one thinks I’m the shit!!! Some even like me.  BUT, that does not mean BBPR clients get guaranteed coverage.  Far from it.  There’s a lot to a solid PR campaign (action sports or otherwise), starting with a well-timed pitch that’s relevant to whoever you’re reaching out to.  And a well-timed pitch is a heck of a lot more than a press release and attached image in the body of an email (BBPR secret #39:  Most of our media placements don’t come from formal press releases.).

Here’s an example for the action sports industry.  Forget the tons of great coverage we’ve gotten for our clients… let’s look at Quiksilver and Clay Marzo.  Outside, USA Today, ESPN and probably a lot more covered him and his Asperger’s.  Think that all happened with a blast email?  Doubtful.  Is the Quiksilver marketing budget bigger than yours?  Probably.  But a lot of brands get great media coverage, without the benefit of a huge PR team, well produced viral video or Rolodex of contacts.  If you have the right story, the opportunities are there.

Look at it this way:  Do you think USA Today cares that much who from Apple is pitching them on the next iPhone, or is it more important that  the pitch has everything they want to do a solid story.

Sorry, the iPhone is a layup in a lot of ways.  But trust me, the opportunities are there.  You just need to leverage them.

Marketing Beer – What’s the ROI on a Coaster?

Wednesday, April 21st, 2010

I saw this at the Tap Room on Friday and thought it was pretty cool.  Or rather, my cousin Steve who is visiting from the East Coast thought it was cool.  And it made me think about brands diversifying their marketing to stay in front of consumers.

 endless-summer-coastDFF801

On one side, it’s a coaster, advertising a light beer by one of my favorite California breweries.

endless-summer-coaster-2

 

 

On the other side, it’s a postcard.  Wow!

I’ve worked in the beer industry on and off for a few years, first with Guinness way back in my career and later with some other guys who you may have read about on Rad Collector or in Playboy.  While I’ve never seen this… and it may not even be a unique idea (it could very well have been done before), both Cousin Steve (as I introduce him to friends) and I thought it was pretty cool.

How cool?  Well, first, Steve took the coaster home with him and it’s in my house.  He probably won’t mail it, but he took it.  So now this piece of marketing has been invited into my house where other people will see it.  Today, I scanned it in and posted it to the World Wide Web, where other people interested in beer marketing, action sports PR and my semi-intelligent ramblings will check it out too.  And maybe… just maybe one of us will mail it to someone else who will be encouraged to have a pint of Karl Strauss in the near future.

Ground breaking?  Probably not.  Innovative?  Kind of.  Will it make me buy their Endless Summer Light?  Well, I’ve bought it before, but I’m not much of a light beer guy.  Maybe though, it’ll remind me to buy their Pintail Pale Ale again next time I’m out and about (which is a mighty tasty beer indeed).  Whoa.  Karl Strauss just got another plug.  The ROI on this coaster is huge!!!

Is it?  I have no idea.  Calculating a hard ROI that you can compare to other things is a Fringe Science at best (in my mind).  But I’ve mentioned Karl Strauss way too many times for a guy that isn’t sponsored or have them as a client.  And now you’ve seen the words Karl Strauss and possibly checked out the link to their Pintail Pale Ale.  Who knows how many coasters were made and if anyone else but Cousin Steve and I care.  But in the case of this coaster, I think the job was done.

In marketing, regardless of if it’s for a beer, snowboard or hacky-sack, repetition of message and brand is important.  You shouldn’t rely on a few PR hits or scattershot ad buy to keep awareness up.  To stay current, diversify and hit consumers at various times.  A lot of brands in and out action sports are doing this now…. PR, stickers on the topsheets of snowboarders, events, ads, logo on a race car, shop windows, in-store displays, Web presences, etc.  Keep doing this.  And do more.  Be out there.  And be relevant.

It’s a little before 11 AM and so I’m not really in the mood for a beer.  But, that doesn’t make this coaster less effective.  Next time I hit Jug Liquor, I may be a little more likely to grab that sixer of the KS instead of something else.  Or maybe someone reading this will bring me one?  I also really like IPA’s.  And I go to Dirty Bird’s a lot… so feel free to buy me something there (and try their Ahi Tuna Sliders… sooo good.).

Getting back to ROI, marketing and beer coasters… You may not see a return at the register right away when you launch a marketing campaign, but if you’re not out there, it’s less likely you’re even on a consumer’s mind when the time is right for them to make a purchase.

Pintail-Pale-Ale-20100419

PR People – We’re Not the Bad Guys

Wednesday, April 14th, 2010

Sometimes PR people can get a bad reputation.

BBPR  San Diego Lifestyle PR Firm - action sports, snowboarding, green, tech

And sometimes, it’s warranted… I’ve heard more than a few stories from journalist friends who have told me nightmare stories of PR types stalking them incessantly, often with story ideas that just don’t fit their outlet (note:  That’s why we call it ‘Targeted Lifestyle Communications’).

Many times though, PR people can take the blame as being the bad guy and it’s really not our fault.  I was actually at a friend’s wedding where a budding young journalist from a glossy magazine said to me “I never use PR people.  They’re worthless.”  Wow… We’ve got a slew of case studies bragging proving vaguely alluding to the fact that journalists love us to death occasionally take our calls.  Anyway…

If you’ve ever worked in the tech industry, you’re probably familiar with a web magazine blog information aggregator site called Tech Crunch.  If not, keep reading, there could be some things applicable to your industry.

It seems a while back Michael Arrington had some issues with one of AOL’s senior PR people – basically he didn’t get the information he wanted, when he wanted it.

Media Bistro tells the story here.

As you can see, he’s pissed.  But is it really the PR person’s fault?

Maybe.  But maybe not.  PR typically people don’t get into the industry to become executive level information bouncers, only giving out information to the good looking journalists or those that slip us a Benjamin.

It’s the job of PR firm, consultant, etc, to advise the client on strategy and direction, as well as execution.  However, even though we’re often the gatekeepers of information, it’s not always our decision when to withhold it or not come through when a journalist has a request.  Many times, we just have to do what our clients ask.

At BBPR, like many smaller PR shops, we really try to go out of our way for journalists.  Late night calls?  No worries.  Advice on a story where our clients won’t be featured?  Happy to help, it’s what we (and many other PR people) do.

However, the following situations do happen from time to time and it’s typically not the fault of the PR person, regardless of if it’s an internal employee or external representative:

-       We can’t come through with the information you want.  Can’t… not won’t.  Maybe a client doesn’t want to be in your magazine, the request is too last minute to accommodate or a brand doesn’t like the way their competitors have been portrayed on TV.  Regardless of the reason, if we’re told by our bosses ‘no’, then the answer is no.

-       Things can be unavailable.  Unfortunately, in product PR, this happens. Before beginning a project that is product related, try to know for certain we can source something if a request.  But things happen and despite what our friends think, the BBPR office does not have a back room filled with snowboards, sneakers, eco-friendly teak furniture, beer (sorry to anyone we promised Primo to… we were told we’d have it readily available to share) or defibrillator pouches (yes, I’ve worked in the world of heart health before too).

-       Time is short and PR people need it.  Fed-Ex in Vermont and San Diego does not leave as late as it does in NYC… if you call at 7 PM on a Friday and need something shipped to a shoot for Monday AM, we may not be able to come through.  Executives that you want to interview need it too, and due to personal or professional obligations, they may not be available.

-       We have to pick and choose.  I’d like to say that all journalists will receive the same level of respect and hustle, but that’s not always feasible.  If it’s a hectic day due to a new product announcement or something else, the reporter from USA Today is going to get preferential treatment over the editor from the local weekly newspaper.  It’s unfortunate, but that’s also why in these instances, we try to put out as detailed press materials as possible.

So journalist friends, please keep in mind that while PR people are often the gatekeepers of the info you seek, we often need to call the man in the back before we open the door.

Are There Too Many Press Releases?

Tuesday, March 2nd, 2010

Saw this in Entertainment Weekly not too long ago and thought it was pretty funny.

EW Garth Edit

Does anyone else think that there’s a glut of press releases out there?  Even though some see PR (wrongly) as “free advertising,” a bad or unwarranted press release is going to turn off journalists (supposedly the intended targets) as quickly as a bad ad would alienate consumers.

Perhaps the relative ease of production and distribution, either via email or one of the many wire services, makes it too easy to turn distribute news these days.  However, blasting out a press release to your “list” doesn’t equate to a PR campaign and those that do it are possibly harming their clients more than they’re helping them.  We’ll be doing a bigger well orchestrated rant post on that down the line.

For many of our clients, we don’t do formal press releases unless something really warrants attention.  You’ll see the occasional one in the action sports trades surrounding a new team rider or ASR event, but when it comes to everything else, we keep it to the facts and then send it to just the media who definitely hopefully care about what our clients have going on.  And while we have a big “list” of media here at the office, we don’t just send news to everyone we know.  There’s a lot of news coming out of BBPR’s clients that we just don’t send to Chad @ Malakye for his news section, Kailee @ Transworld Business, JB @ South of the North or Joe Schmoe @ Major National News Outelt.  Why?  It’s not because we don’t like them.  Usually because it’s just not relevant to them and they know when we do send them something, it’ll always hopefully be something they can use.

Before you blast everyone you know with a release that your widget is now 2 percent lighter (which IS a big deal if your widget weighs 20 tons) or comes in a lighter shade of pink, ask yourself “Does anyone really care?”

Bill Byrne RSS

Bill is the lead media strategist for the San Diego based PR consultancy, BBPR. He's been helping action sports brands sell out since 1997 and occasionally delivers fantastic results for his clients. Feel free to bother him @ bill@bbpublicrelations.com. He won't publish his Twitter feed because it's boring.

Twitter @ExprtsAndNsidrs